Before we begin, we would like to stress the fact that you always
need to do some research before starting selling products on eBay.
You should take the time to find out which products are the most in
demand so you can focus your time on the proper products. If you
decide to sell a product with a very low demand, then you will most
likely end up not selling your product.
This is why we recommend the following 2 simple programs which
you can easily download to your computer. It will help you find the
hottest products on eBay AND it will help you find the most in
demand products.
1. Find the hottest items being sold on eBay
in minutes
2. Find out which products are the most in
demand
TIP #1 - Choosing the
right products to sell
So you want to start an online business! Since most people don't
know anything about ecommerce and building websites and such, most
folks will start out by selling products on eBay, then pay someone
to build a website once the money starts coming in. The big question
is: what is the hot product to sell on eBay to make money fast?
While it's true that selling products on eBay can be a quick, low
cost way to launch an online business, following the herd by selling
the "hot product" of the moment, is not a great idea. To the
contrary, chances are you will be stomped in the ground by the herd
and left lying in the dust with your unsold inventory in hand.
The most successful eBay sellers are those who understand that
success on eBay relies on many of the same factors as success in a
brick and mortar business.
Smart sellers research the marketplace and the competition
to determine the salability and profitability of the product.
Smart sellers test the market with one or two before
committing to a product line and tying up their cash reserves in
inventory that may never sell.
Smart sellers adjust their product offerings until they find
a product or product line that sells consistently.
The last point is perhaps the most important. Long term eBay
success does not come from "one off" sales. The key to real eBay
success is to find a product that sells well and sell that product
over and over and over again.
There are several websites where you can find excellent products
that can ship products directly to your customers once you sell
their products. These companies are often called Drop Ship
companies.
www.dropshipdesign.com will offer you the best service of
all since they will gather products from several manufacturers all
in one place PLUS they will offer their drop shipping services to all
theirs members at no extra cost.
There are other websites that offer you the wholesale sources
only, which means that you will need to work with the manufacturers
directly in order to buy and sell the products on eBay.
TIP #2 - Preparing To
Sell
Using online auctions
is a relatively inexpensive way to promote your products or
services. On the downside, they can be very time-consuming to post
to - especially if you're only making a few dollars profit per sale.
Several steps are involved before you can post your auction on major
sites such as; eBay or Yahoo! Shopping Auctions. If
you're new to selling via online auctions, the following steps will
make listing your item a smooth and easy process.
1). Plan your item title and description. Give some thought to
naming and describing your item. What will buyers most want to know
about it? What are its most appealing characteristics? What words
might buyers use to search for your item?
2). Write your HTML code. If you plan to include HTML, complete
and test your code before you get started with the listing process.
Learn more about HTML.
3). Have a
good picture of your item in an appropriate digital format. JPEG
(.jpg) is recommended. If you host your own photos, have your photos
uploaded to your service. In some cases, you'll need your photos
stored on your computer's hard drive.
4). Have the
item on hand. Keep the item close by in case you think of other
things you want to add to your description. In addition, you'll want
to ship the item to the buyer ASAP.
5). Plan your pricing. You may want to do a little research into
the selling prices of other items similar to yours. This will help
you set your starting price.
6). Registration. This usually will require your credit/ debit
card and bank account information. It is recommended you write down
your registration information (username and password) or save it in
a place you will remember in the future.
You're now
prepared to sell your item!
A few things to keep
in mind after you've made the sell:
1
Communicate With The Buyer. Some auction sites offer a checkout
service in which you must verify before receiving payment. Contact
the buyer directly if you have not heard from the buyer within three
days of your listing's end.
2Receive
PaymenteBay and Yahoo! offer their own payment
solutions. Another popular method used by auctioneers is PayPal. If the buyer hasn't
already made payment, send them a letter explaining how they should
proceed.
3Ship
Your Order Immediately You don't want your buyer to get angry.
Many auctions provide buyer and seller feedback systems. It's hard
to sell products with a bad rating and several negative buyer
comments.
TIP #3 - When is the
Best Time to List Your Items?
You may think that you should list your items on Saturday mornings
because that is when you have the most free time or on Monday nights
after 10:00 because the family is in bed and you finally have total
concentration. You need to ask yourself just how many possible
buyers will be at their computers at closing time. Especially when
10:00 p.m. on the West Coast is 1:00 a.m. on the East Coast. There
are lots of possible buyers shopping at lunchtime during the week.
But, because of the enormous amount of traffic at that time, you
really cut down on the possibility of last-minute bidding if the
bids are all in an internet traffic jam and can't get through at
all.
The amount of bidders a viable at closing time is of utmost
importance to your auction. Most of the bidding on any auction will
occur in the first 24 hours (when it is listed as new) and on the
last day (when is listed as ending today), with most people only
looking at one of these two times. And, the bulk of the serious
bidding will be in the last 5 minutes! An auction is truly at its
best when two or more people fight over your item, and they may not
be awake to do so at 1:00 in the morning.
When to list your items is best decided on actual sales histories of
your particular items. Hardware and tools may get more male bidders
who are looking on Saturday afternoon, and pokemon cards may get
more attention from kids right after school. Etc. So, check the
sales of completed items. You should be able to see a definite
pattern for each type of item you plan to list. This is the first
step.
If your item sells best on a weekday evening, now you need to see if
there is also a second pattern. It sold best on Tuesday one week and
Thursday the next week. Why? One big factor in evening sales now is
"Who Wants to be a Millionaire?" There are almost no bidders at
their computers when this show is on television. This show happens
to be moved around from week to week. On top of that, if it is on at
8:00 p.m., that means 8:00 p.m. on both coasts so West Coast seller
has to work around 5:00 p.m. through 8:00 p.m., and the East Coast
seller has to work around 8:00 p.m. through 11:00 p.m.
There are many more factors that come into play. Watch the weather
forecasts for all parts of the country. If the East Coast is due for
heavy rains, more possible bidders will be available at their
computers instead of outside enjoying the spring or summer weather -
and vice versa. If an area is in the middle of a terrible heat wave,
they may be hiding inside at their computer instead of doing
anything outside. Great weather is bad for sales. You may not want
to have items close on Thanksgiving afternoon when most of the
country is sitting down to a great meal - or in the evening on the
day of a Presidential election. Contrary to this logic, Christmas
morning may be a good time to have items close because many people
don't have family with whom to share their day or they are not of a
Christian faith. Those people would see this as a great time to
sneak in a few bids. Other people may go shopping on Christmas
afternoon to try to buy what they didn't receive for a gift!
Selling at the busiest time of the day will make your photos load
slower. At any time, using a dial-up connection puts your auctions
at risk since they will take longer to load. And, since most dial-up
connections get lost often, there is always the chance that your
photos will not load at all. When either happens, you will lose
buyers. Some could bookmark your auction to try again later, but
last-minute shoppers don't have time to come back. Cable modem or
DSL will make everything you do on the internet at least 10 times
faster - without disconnects. You only need to be have your photos
not load during the last half hour of an auction once to know how
important your internet connection is.
The real answer to when to list your items is it is totally
relative….relative to as many factors as you can think of. You will
need to do research on the past and try to foresee the future. Good
luck on the latter.
TIP #4 - How To Get FREE Shipping Supplies
The United States Post Office is still "pushing" their Priority Mail
services. You can order all the shipping supplies you want through
the USPS - order in minutes on line - and have them delivered to
your door. When you make your first order, the USPS will mail you a
postcard to sign and mail back to them. The "payment" for this deal
is simply agreeing to (and signing to prove it) use these supplies
only for their intended purpose. Anyone caught turning Priority Mail
boxes inside out to use a cheaper mail service will be in big
trouble. We haven't done this so we don't know if you get a large
fine, jail time, or just lose the privilege to ever receive any more
supplies. So, this is not for you if you prefer to send your
packages by UPS or using the Book Rate.
Just what kind of supplies does the USPS offer? Small boxes, larger
boxes, flat boxes, larger flat boxes, small flat boxes, flat
mailers, "Priority Mail" tape, and labels. You can't have it all, !
you have to buy your own bubble wrap! The only real catch is that you
must order the minimum, which can be a case of boxes. Since the
boxes come flat, this is not as bad as it sounds.
For those that don't want to use Priority Mail or the USPS in
general, there are still places to get boxes for free.
Your local supermarket gets deliveries at least once a week.
Just ask one of their employees on what day and at what time
their deliveries arrive. They won't usually save boxes for you,
but you can walk in and get as many as you like before they cut
them down for recycling.
Office Depot has great boxes for larger items. They receive
their reams of paper in sturdy boxes with lids, and these are
always clean. Our local Office Depot receives paper deliveries
twice a week. The store manager even agreed to hold the boxes
for a few hours. We just need to go in on the correct day. Since
these are such handy boxes, you may have to be the first to get
to the store to beat others with the same idea.
Check the free ads in the Recycler. Companies go out of
business all the time, and they would usually prefer to give
their supply of boxes away than to pay someone to haul them
away. We found a vitamin store that was closing down and got
hundreds of small and tiny boxes. These are not only great for
mailing small items, but they are perfect for double boxing a
set of smaller breakables.
Liquor stores have the sturdiest boxes since bottles of
liquor and wine are so heavy. If you sell bottles, these may
even come with cardboard slots in them already to keep bottles
from hitting each other when you send out several to one buyer.
Dumpsters behind stores sometimes have good empty boxes.
Sometimes you are lucky enough to find the boxes piled outside
the dumpster. Either way, you should check them to be sure that
they are clean and dry (a box will be weakened forever once it
gets wet).
Get inventive, you may find even more good suppliers of
boxes.
TIP #5 - How To Get The Highest PRICE For Your Item
LIST YOUR
ITEM CORRECTLY TO GET THE BEST PRICE
Put your item
in the correct category. There are shoppers who only shop by
checking the category list over and over, limiting the number of
possible buyers if your collectible salt and pepper set is listed
under porcelain dinnerware. Some people think that the most general
category possible will get their item the most views, but this is
not true on ebay. If you are listing sixteen items, take a few
seconds to double check your listing details so you don't put items
in the wrong category accidentally.
RESEARCH YOUR
ITEM FIRST
Not researching
the item you are selling is a common fault. You call the pattern
Blue Onion when it is actually Delft. First, the Blue Onion
collectors go away unhappy, then the Delft collectors never came at
all. Besides knowing what to call your item, you should research its
value. There could be six of the exact same item listed for $2.99
each but your price is $12.00. It doesn't take a genius to see that
your auction is the last of these auctions to even get a look, let
alone a
A GOOD
PHOTO BRINGS A HIGHER AUCTION PRICE
Take a good clear
picture of your item, as close up as you can to get the entire item
into the picture. Before you click the shutter, see if there is
anything ugly or unnecessary in the immediate background. You could
move the background distraction or put your item in another location
to take the picture. Then, your picture must be optimized. With the
help of a photo program, crop the picture to include the item only.
No cares about your living room, and it is maddening to wait forever
for a photo to load only to find out that your time was wasted
because the seller couldn't take a minute to crop their picture.
Tweak the color of your item until it matches as much as possible.
Most collectors specialize, and the color does make a difference to
them. If they are forced to guess on the color of your item, they
just might pass altogether. Next, shrink your picture down to 72 dpi
(which is the most that monitors see anyway) to make your picture
load fa! ster. If your starting picture is small, you can shrink the
dpi without shrinking the size of the picture that people will see.
If your picture fills the entire screen, you can probably make it
much smaller so it loads faster and makes for more comfortable
viewing. When a special feature should be highlighted, make a copy
of your large picture before shrinking it, then crop out a
"close-up" view of that feature only as a second photo. Try
sharpening your photo - sometimes this helps and sometimes
sharpening makes the picture look worse, but you can always click on
undo.
When you take pictures without enough light, you have problems. The
color will never come out correct, even with good photo software. A
white item will look dirty and gray, and lightening the picture
doesn't help much. And, shadows can look like flaws to buyers. It
always makes for a better photo if you adjust your camera to match
the lighting you are using.
ADVERTISE
WITH YOUR PICTURE
If you are not
using ebay's picture services, you could simply write your
photos into your written description. But, unless one of your photos
goes in the space "Enter the Web site address of your hosted
picture," you won't get the little camera icon letting buyers know
that you do have one or more photos. Some buyers will pass your
auction right by if they think you don't have any photos.
A cheap (25 cents) way to get a lot of advertising is to put your
photo into the gallery. Some people shop through the pictures of the
gallery only. And, the gallery picture now also goes on the general
listing page. Lots of buyers get a little sidetracked at looking at
all the photos that they pass right over some of the auctions
without this extra photo.
LACK OF
PHOTOS HURT AUCTION SALES
Be honest with
your photos. You might put into your written description that the
item has a "small" defect in the back. Showing a photo of the
perfect side only would be deceptive on your part, and it makes a
lot of buyers not trust you. If a buyer's idea of a small defect is
much different than yours, you will end up with a very unhappy
customer and possibly have to issue a refund to keep your
reputation. You don't have to put a large close-up of the flaw,
since this makes the problem look worse than it really is, but do
show both sides of the item at the same size if one side has a
problem. Buyers may decide that the flaw is not enough to bother
them.
NO PHOTO
IS AN AUCTION KILLER
Collectors are
very picky. They may have twenty items that look the same to a
casual viewer (or an under informed seller), but all twenty have
some little difference in the collector's eye. If you don't offer
any photo at all, they will assume that yours is not Number 21 for
their collection. Not researching the item you are selling is a
common fault. You call the pattern Blue Onion when it is actually
Delft. First, the Blue Onion collectors go away unhappy, and the
Delft collectors never came at all - an excellent reason to add a
photo. Years ago, people could say "I don't have a digital camera."
They did start out pretty expensive. Not any longer. If you plan to
sell more than one or two items, you can't afford to not get a
digital camera. Even an inexpensive digital camera can produce a
good picture if you follow the directions. If you only plan to sell
one or two items, you could scan in a photo from a regular camera,
have someone else take some ! photos for you, or borrow someone's
camera.
INCORRECTLY PRICED AUCTION ITEMS MAY NOT SELL
There are two
items exactly the same listed at the same time. Basically,
everything about both auctions matches except the opening price. The
item is expected to sell for about $28.00. One starts the auction at
$14.99 (Auction A). The other starts the auction at $28.00 (Auction
B). When both auctions close, Auction B has received NO bids at all.
Sure, the item is worth $28.00, but people don't want to pay what an
item is worth. They want a deal at an auction. Auction A received 10
bids and sold for $28.00 The first few buyers were trying for to get
a great deal. Then the competition began, and some went back and put
in another bid. Competition simply works with auctions. Even after
several bids got the price up and up, people could still see that
the starting price was very low - so they will check out your other
auctions.
RESERVE
AUCTIONS
Reserve auctions
can may both sides happy. The seller in Auction B does not have to
sell the item for less than $28.00 if the reserve price is $28.00
($27.99 is even better). But, if that seller makes the opening price
$9.99, the buyers will still think DEAL even after seeing that there
is a reserve. This brings competition without the risk. The most
common reason for using a reserve is in case ebay has an outage so
the buyers can't get in and bid, and it is good insurance in a
questionable economy.
THE
WRITTEN DESCRIPTION DOES COUNT
Some sellers think
that they can say about six words about an item since they put in a
photo. No. People with older computers, on a bad ISP, or that just
highly value their time do a lot of their shopping without photos.
They "turn off" the photos in their browser and search by written
descriptions alone. At least put a real description of what the item
is. This is also highly valuable when people do searches. A search
can't find a 3" Goofy in a karate outfit if the description only
says "No damage, shipping is extra." Added to all of that is the
title of "Goofy Toy," and you can see how difficult it would be for
this item to be found. Few Goofy collectors want to do a search for
"goofy" just to find one special one - there are thousands of Goofy
items listed, including Goofy Grape and someone who tells you he got
the item from his goofy brother.
Write your description in an effort to answer any question buyers
might have. You could get ma! ny, many buyers looking during the
last five minutes, and that simply not enough time to ask a question
and get the answer. Getting a question answered was much quicker
before ebay made themselves mediators. In fact, it is to your
benefit to put your email address in your description for
last-minute questions. Anyone who ever goes anywhere on the internet
will have their email address added to "spam" email lists. It is
just the price we pay for the privilege of talking to anyone in the
world for free (no stamp, no phone bill). Hitting the delete key is
not hard to do. If you have kids and worry about the possibility of
receiving adult-type email, don't let the kids use email until you
check the mail. Anyway, if a buyer doesn't have enough time to get
their questions answered, they will most likely not bid. In the
event that someone has a question in the last hour or two, or even
the last 24 hours (when your item is in the "ending today"
category), do your best to be availab! le. Check your email often.
The more people that fin! d your auction through a search, the more
bids you could get - theoretically, depending on all other factors
also. Include your item name in the description. Adding the color
(although it seems obvious by the photo) may double your amount of
visitors. People search in different ways, and they don't all spell
the same or use the same terms. For example, using "eye glasses,"
"eyeglasses" and "spectacles" in your description will bring in
three times the number of visitors as any one of these alone. Add
the maker's name also if you know it.
NOTICES,
WARNINGS
If you have had
trouble in the past with an auction or two and would like to prevent
the same problem in the future, you are allowed to put some sort of
notice or warning in your description. But, be aware that bad
auction dealings are such a minority, as are bad auction people. Try
to make your words sound businesslike and polite instead of
threatening or belittling. Otherwise, you may get your wish and not
get have any more bad auctions simply because you will send all
potential buyers away in fear or disgust. They may not want to take
a chance on being your next "victim."
THE
AUCTION TITLE
margin-left:0in">Titles
with funny characters (*** @@@ ^^^ " ") in them do not attract more
bidders. While searching through a list quickly, these characters
actually get in the way and prevent the eye from seeing that one
word or phrase you are looking for.
Doesn't it seem obvious that what the item is should be included in
the title? There are many, many auction titles that give no clue as
to what the item is. "Large China!" That's quite a title. It is for
a marble - a valuable type of marble. Someone doing a search for
marbles won't find it. The description also does not contain the
word marble. (This is an actual auction listed at this very moment!)
The auction is in the marbles section, but only a small percentage
of buyers shop through the category. If you ran an auction this way
and then accidentally listed it in the wrong category, absolutely no
buyers would find it. The word "jerk" suddenly comes to mind! Why
would that be? Enough said.
EXASPERATING EXTRAS
Unless you are
a real professional, don't use a background on your auction page.
Most of the backgrounds used are way too large. In fact, most
backgrounds can be found in the pages that take forever to load -
then you find out that the item wasn't even worth the wait. That is
a quick way to lose customers. Even if you are a professional and
can make your background small enough that it loads instantly, why?
Why bother? Backgrounds do not add anything worthwhile to an
auction, they sometimes get in the way of the picture, and they are
annoying. Even worse adjectives could be used for music on an
auction page! As mentioned in a section above, photos that take up
the entire screen and photos that are absolutely huge but are 90
percent junk and 10 percent item are a waste of bandwidth and time.
THE BOTTOM
LINE
Getting good
prices for your items starts with common sense. Give your visitors
every reason to come back to see your auctions next time and to see
your other auctions now, and get rid of everything that is not
essential or takes up their valuable time. If there are six other
auctions for the same item that you want to sell, look at the one
that is getting the most bids and the ones that is getting the least
(or no) bids and see what the differences are. If you are new to
selling, do a lot of browsing first. See how other auctions look. If
you don't have a photo editing program, you absolutely need to find
one if you are going to list more than one auction ever - and even
then if you want to get a good price for your item.
SIX STEPS TOWARDS SUCCESSFUL BUYING ON ONLINE AUCTIONS
Buying on eBay can be very rewarding, either in terms of being
able to pick up items cheaply or for hunting for hard to find items.
Although generally the experience is good, there are instances where
things can go badly wrong. These tips, based on experience over the
last seven years, should help to avoid some of the potential
pitfalls.
Make use of the various tools provided on eBay to ascertain
the target price of items you are interested in. A simple way to
do this is to 'search' for completed items.
Always check that there are no hidden costs associated with
your potential bargain. These may may include unspecified
unspecified postage costs, or paypal fees chargeable to the
buyers. If in doubt e-mail the buyer and if you don't get a
response then don't bid. Remember that when buying from overseas
postage costs can be significant compared to the price of the
item and also for more expensive items you may be liable to
customs fees.
Check out the seller's feedback. You should be aiming to buy
from sellers with feedback of at least 98 per cent - if it is
less and you are interested in an item read the feedback
comments to satisfy yourself that the buyer provides a good
service. In particular, read the neutral and negative feedback
posts to try to work out what may have gone wrong with previous
transactions.
Don't get carried away and end up bidding more than need or
want to. Some items appear very frequently on eBay and it may be
worth setting yourself a limit and waiting for the next one to
come along.
If you find you are often being outbid at the last moment,
consider using a sniping software which you can use to
automatically submit a bid in the last few seconds of the
auctions.
Where possible, use Paypal to pay for items on eBay. The
sellers get their payment quickly, and there is a degree of
protection for buyers if things go wrong. eBay (via My eBay)
provides a number of tools for monitoring progress on your
transaction.
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